Last updated: July 11, 2026 · anccer.org
ANCCER, a registered 501(c)(3) nonprofit, values your trust and is committed to protecting your privacy. This Privacy Policy explains what information we collect through anccer.org, how and why we use it, who we share it with, and the choices you have. Please also review our Terms of Service, which governs your use of our site.
This Privacy Policy applies to anccer.org and the community, research, and communication features it provides. By using the site or providing us your information, you agree to the practices described here.
Personal Information We Collect
What we collect depends on how you use the site. The categories below cover every way anccer.org gathers information about you.
Account and Profile Information. If you register for an account, we collect your name, email address, username, password, and any profile details you choose to add, such as a photo, bio, or areas of interest.
Community Content You Share. Our community areas — forums, discussion groups, activity feeds, and comments — let members share their own experiences, including, if they choose, information about their relationship to cancer. Anything you post in these public or group areas is visible to other members (and, depending on the area, the public) and is governed by our Terms of Service. We do not require you to disclose health or diagnosis information to use the site; any such information you share in community areas is voluntary.
Donation and Payment Information. Donations made through anccer.org are processed by Stripe, our payment processor. We retain your name, donation amount, and transaction history to send receipts and maintain our records; we do not store your full card number, which is handled directly by Stripe under its own security standards and privacy practices.
Communications and Preferences. If you contact us, register for an event, volunteer, or sign up for email updates, we collect the contact information and preferences needed to respond and to send you relevant communications.
Research Hub Activity. When you search, follow topics, or view recommendations in our Research Hub, we log that activity — searches performed, articles or trials viewed, and recommendations clicked — in our own systems, to improve search relevance and personalize what we show you. This information is not sold or shared with the research data sources themselves (PubMed, ClinicalTrials.gov, NCI, or NIH), which we query only to retrieve public research content.
Device and Usage Information. Like most websites, we automatically collect technical information when you visit, including your IP address, browser and device type, pages viewed, and referring page, generally through cookies and similar technologies.
Cookies and Advertising Technologies
We use Google’s advertising and analytics tools (Google tag / Google Ads) on anccer.org to measure the effectiveness of our donation, newsletter signup, and contact pages, and this may involve cookies that Google uses for conversion tracking and analytics. We do not use Facebook Pixel or similar tools. You can control cookies through your browser settings, and you can manage how Google personalizes ads to you through your Google Account’s ad settings.
How We Use Personal Information
- Operating the community: creating and maintaining your account, enabling forums and groups, and keeping the site secure.
- Processing donations: completing your transaction, sending receipts, and maintaining accurate financial records.
- Communicating with you: sending the newsletters, research updates, event invitations, volunteer opportunities, and other emails you’ve signed up for or that relate to your relationship with ANCCER, and responding to your inquiries.
- Personalizing your experience: tailoring Research Hub search results, recommendations, and content to your interests and activity.
- Improving our services: understanding how the site is used so we can fix problems and build better features.
- Complying with the law: responding to valid legal requests and meeting our obligations as a nonprofit organization.
How We Share Personal Information
We do not sell your Personal Information, and we do not share donor mailing lists with other organizations for their own marketing purposes. We share information only as follows:
- Service providers who operate the site on our behalf, including our hosting provider, Stripe (donation processing), Amazon SES and WP Mail SMTP (email delivery), and Google (advertising analytics as described above). These providers may only use your information to perform services for us.
- Other community members, to the extent you post content in public or group areas of the site.
- Legal and safety reasons, including to comply with a subpoena, court order, or other valid legal process, or to protect the rights, safety, or property of ANCCER, our community, or the public.
- Business transfers, in the event of a merger, reorganization, or similar transaction involving ANCCER.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the categories and specific pieces of Personal Information we hold about you.
- Correct inaccurate Personal Information we have collected from you.
- Delete your Personal Information, subject to exceptions such as completing a transaction or meeting a legal obligation.
- Opt out of the advertising-related cookies described above.
To exercise any of these rights, email us at info@anccer.org, use our Contact Us page, or mail your request to ANCCER, Upper Marlboro, MD. We will verify your identity before processing a request and will respond within 45 days, or let you know if we need more time.
Your Communication Preferences
Every marketing email from ANCCER includes a Manage Email Preferences link and an Unsubscribe link in the footer, so you can control what you receive at any time. You can also update your preferences by emailing info@anccer.org or using our Contact Us page. Note that we may still send you transactional messages related to your account or a donation you’ve made, regardless of your marketing preferences.
Data Security
We use reasonable organizational, technical, and administrative measures designed to protect your Personal Information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your interaction with anccer.org is no longer secure, please contact us immediately.
Data Retention
We retain Personal Information for as long as necessary to provide our services, maintain accurate records, meet legal and accounting requirements, and honor your preferences, after which it is deleted or de-identified.
Children’s Privacy
anccer.org is not directed at children, and we do not knowingly collect Personal Information from anyone under 13. If you believe a child has provided us with Personal Information, please contact us at info@anccer.org so we can remove it.
Third-Party Links
Our site links to third-party resources, including research and clinical trial listings from PubMed, ClinicalTrials.gov, the National Cancer Institute, and the National Institutes of Health, as well as our donation processor, Stripe. Those organizations’ own privacy practices govern any information you provide directly to them, and we encourage you to review their privacy policies.
How to Contact Us
If you have questions about this Privacy Policy or our privacy practices, email us at info@anccer.org, use our Contact Us page, or mail your request to ANCCER, Upper Marlboro, MD.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We’ll update the date at the top of this page when we do, and we’ll let you know directly if a change is significant. Your continued use of anccer.org after a change takes effect means you accept the updated policy.